JRR Shop
Q

Are b stock items considered open box items?

What is the return policy on b stock items


JRR Shop responded on 12/26/2012
A

"B-stock" items are usually units which come from the factory with minor cosmetic defects and are then sold to us directly from the manufacturer. They are covered under our normal return policy (30 days same as cash, 90 days for exchange or store credit) as well as the manufacturer's normal warranty.

"Open box" items are items in new condition that may have been sold and returned, or opened as demo units. These items are tested for functionality and inspected for condition before being offered for sale. They will include all original packaging but any factory seals will have been broken. They our covered under our normal return policy and the manufacturer's warranty.

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